Privacy Policy
1. Privacy
When utilizing the mindstoWin.com platform and providing personal information, you explicitly consent to and agree to adhere to our Privacy Policy (accessible through the provided link). This policy, along with any applicable guidelines and statements, is an integral part of these Terms. If you do not agree with the Privacy Policy or object to the use of your information, you should refrain from accessing or using the platform and its services.
2. Disconnection and Technical Issues
You acknowledge that technical issues such as slow internet connections, faulty hardware, or other factors beyond our control may impact your ability to participate in a game. In the event of technical failures at our end, including server crashes or software defects, we will cancel the game, refund participation amounts after verification, and no service fees will be charged. We are not responsible for user disconnections in cases other than server crashes, and we disclaim liability for any potential winnings from incomplete games.
3. Enforceability
By registering, you affirm acceptance and understanding of all the terms & policies herein and the specific rules for each game. We recommend keeping records of transactions, gaming rules, cancellation, and payment policies. Our failure or delay in enforcing any provision does not waive our rights. If any provision is deemed unlawful, invalid, or unenforceable, the remaining provisions will remain valid, and an appropriate replacement will be applied.
4. Disclaimer of Warranties
We disclaim all warranties regarding the platform's underlying software, website, and games, providing them "AS IS." Your use of services and platform access is at your own risk. We make no warranties of fitness, merchantability, completeness, or non-infringement. We do not guarantee uninterrupted services, virus-free access, or accuracy of content. We disclaim liability for damages caused by events beyond our control.
5. Indemnification and Limitation of Liability
You understand and agree that we are not liable for various damages, including direct, indirect, incidental, or exemplary damages arising from platform use. You agree to indemnify us for claims related to breaches, misuse of the platform, tax demands, and non-compliance with laws. This indemnification survives the termination of these terms.
6. Termination
We reserve the right to change, suspend, or discontinue aspects of the platform without notice or liability. Termination of these terms requires discontinuation of platform use. Certain clauses survive termination, including representations, indemnities, limitations of liability, and confidentiality.
7. Agreements with Escrow Agent
We may enter separate agreements with agents, and users are not beneficiaries. Users have no privity of contract in connection with these agreements.
8. Publicity
Winners permit us to use their name, likeness, voice, and comments for advertising and promotional purposes globally without additional permissions or compensation.
9. Dispute Resolution
Grievances can be addressed to the Grievance Officer. Legal disputes may be resolved through arbitration in Mumbai, India, governed by Indian laws. Equitable relief may be sought before or after arbitration.
10. User Balances
The prize money will be sent within three days from the date of winning, denoted as T+3. In case the user does not receive the amount in their provided bank details, they can address their concerns by emailing care@mindstowin.com. please note that the amount will be paid after all tax and Govt. deductions.